Privacy policy

Last updated: June 3, 2025

This Privacy Policy describes how My Store (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on raskfit.com (the “Site”), or when you communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” refers to any user of the Services, whether you are a customer, visitor, or any other person whose information has been collected in accordance with this policy.

Please read this privacy policy carefully.

Changes to this privacy policy

We may update this privacy policy from time to time, including to reflect changes in our practices or for legal, operational, or regulatory reasons. The revised version will be posted on the Site with the date of the update. Any action required by applicable law will be taken.

How we collect and use your personal information

To provide our Services, we collect personal information about you from various sources. The type of information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use your information to communicate with you, improve our Services, comply with our legal obligations, enforce our terms of use, and protect our rights, those of our users or others.

What personal information do we collect?

The personal information we collect depends on your interaction with our Site. By "personal information," we mean any data that can identify you or link you to an identity.

Information collected directly from you:

  • Contact details: name, address, telephone number, email.

  • Order information: name, billing and shipping address, payment confirmation.

  • Account information: username, password, security questions.

  • Customer support: all content provided in your communications with us.

Some features require you to provide this data. Without it, certain parts of the Service may not be accessible.

Usage data collected automatically:

We also automatically collect certain data (“Usage Data”) through cookies, pixels, and similar technologies. This includes:

  • Information about your device, browser, IP address, network connection, how you use the Site and your account.

Information obtained from third parties:

We may also receive your data from:

  • Providers such as Shopify (hosting, order processing).

  • Payment processors (bank details, billing addresses).

  • Tracking technologies (pixels, tags, third-party libraries, cookies).

All data obtained is processed in accordance with this policy. See also the section on Third-Party Websites and Links .

How we use your personal information

Supply of products and services

To process your payments, manage your account, deliver your orders, handle returns, notifications, etc. We may also enhance your shopping experience through Shopify features (in accordance with their own privacy policy).

Marketing and advertising

We may send you marketing communications (emails, SMS, mail) and personalize advertisements based on your preferences. If you reside in the EEA, the legal basis is our legitimate interest pursuant to Article 6(1)(f) of the GDPR.

Security and fraud prevention

We use your data to prevent fraudulent activity. You are responsible for the security of your login credentials. In case of a breach, contact us immediately. Legal basis: legitimate interest (GDPR art. 6(1)(f)).

Communication and service improvement

We use your data to provide you with customer support and improve our services.

Cookies

Like many websites, we use cookies. For more information about those used by Shopify, please visit: https://www.shopify.com/legal/cookies

You can configure your browser to block them, but this could affect your user experience and disable certain features.

Disclosure of personal information

We may disclose your information in certain cases:

  • To service providers (hosting, processing, customer service, logistics, analysis).

  • To marketing partners.

  • With your consent (delivery, social widgets).

  • To our group of companies.

  • In the event of a merger, acquisition, legal obligations or defense of our rights.

Categories of data disclosed

Category Recipients
Identifiers (contact details, orders, account) Service providers, business partners
Commercial data (orders, customer support) The same
Online activity (IP address, browsing history) The same
Geolocation data (IP) The same

We do not disclose sensitive information without your consent.

Third-party websites and links

Our Site may contain links to third-party websites. Please review their privacy policies. We are not responsible for the security or accuracy of the data on these sites. Information you share publicly may be accessible to other users.

Children's data

Our services are not intended for children. We do not knowingly collect data from children. If you are a parent/guardian and your child has provided us with data, please contact us to request its deletion.

Data security and retention

No security method is foolproof. Avoid using unsecured channels to transmit sensitive information.
The retention period depends on the purpose (customer account, legal obligations, disputes, etc.).

Your rights

Depending on where you live, you may be able to exercise certain rights:

  • Access / information

  • Data deletion

  • Data correction

  • Data portability

  • Objection to sales/sharing or targeted advertising

  • Limitation of treatment

  • Withdrawal of consent

  • Appeal of a decision

  • Communication preferences

You can exercise these rights through our Site or by contacting us. We may verify your identity before responding. You can also designate an authorized agent.

Complaints

If you have a complaint, please contact us. If you are dissatisfied, you can contact the relevant data protection authority in your country (see the list for the EEA).

International users

Your data may be transferred to and processed outside your country. If it is transferred outside of Europe, we will use standard contractual clauses or other recognized legal mechanisms.

Contact

For any questions or requests related to this privacy policy, please contact us:

Email : info@raskfit.com
Adresse : 71-75 Shelton Street, London, ENG, WC2H 9JQ, ROYAUME-UNI

Unless otherwise stated, we are the data controller of your personal data.